name : source_ubiquity.py """Apport package hook for the ubiquity live CD installer. Copyright (C) 2009 Canonical Ltd. Authors: Colin Watson <cjwatson@ubuntu.com>, Brian Murray <brian@ubuntu.com> """ # noqa: D208 import os.path import pathlib import re import apport.hookutils def _add_installation_log(report, ident, name): log_file = False for try_location in ("/var/log/installer/%s", "/var/log/%s", "/var/log/upstart/%s"): if os.path.exists(try_location % name): log_file = try_location % name break if not log_file: return if os.access(log_file, os.R_OK): report[ident] = pathlib.Path(log_file).read_text("UTF-8", "replace") elif os.path.exists(log_file): apport.hookutils.attach_root_command_outputs( report, {ident: f"cat '{log_file}'"} ) if ident in report and isinstance(report[ident], bytes): try: report[ident] = report[ident].decode("UTF-8", "replace") except (UnicodeDecodeError, KeyError): pass def _prepare_duplicate_signature(syslog, collect_grub, collect_trace): collect = "" for line in syslog.split("\n"): if collect_grub: if "grub-installer:" in line and collect == "": collect = " ".join(line.split(" ")[4:]) + "\n" continue if "grub-installer:" in line and collect != "": collect += " ".join(line.split(" ")[4:]) + "\n" continue if not collect_trace and collect != "": return collect if "Traceback (most recent call last):" in line and collect_grub: collect += " ".join(line.split(" ")[5:]) + "\n" continue if "Traceback (most recent call last):" in line and not collect_grub: collect = " ".join(line.split(" ")[5:]) + "\n" continue if len(line.split(" ")[5:]) == 1 and "Traceback" in collect: if collect != "": return collect if "Traceback" not in collect: continue collect += " ".join(line.split(" ")[5:]) + "\n" return None # TODO: Split into smaller functions/methods # pylint: disable-next=too-many-branches,too-many-locals,too-many-statements def add_info(report, ui): """Add information for ubiquity live CD installer.""" _add_installation_log(report, "UbiquitySyslog", "syslog") syslog = report["UbiquitySyslog"] if "Buffer I/O error on device" in syslog: if re.search("Attached .* CD-ROM (\\w+)", syslog): cd_drive = re.search("Attached .* CD-ROM (\\w+)", syslog).group(1) cd_error = re.search(f"Buffer I/O error on device {cd_drive}", syslog) else: cd_error = None if cd_error: ui.information( "The system log from your installation contains an error. The" " specific error commonly occurs when there is an issue with" " the media from which you were installing. This can happen" " when your media is dirty or damaged or when you've burned" " the media at a high speed. Please try cleaning the media" " and or burning new media at a lower speed. In the event" " that you continue to encounter these errors it may be an" " issue with your CD / DVD drive." ) raise StopIteration if "I/O error, dev" in syslog: # check for either usb stick (install media) or hard disk I/O errors if re.search("I/O error, dev (\\w+)", syslog): error_disk = re.search("I/O error, dev (\\w+)", syslog).group(1) mount = apport.hookutils.command_output( ["grep", error_disk, "/proc/mounts"] ) if "target" in mount: ui.information( "The system log from your installation contains an error." " The specific error commonly occurs when there is an" " issue with the disk to which you are trying to install" " Ubuntu. It is recommended that you back up important" " data on your disk and investigate the situation." " Measures you might take include checking cable" " connections for your disks and using software tools to" " investigate the health of your hardware." ) raise StopIteration if "cdrom" in mount: ui.information( "The system log from your installation contains an error." " The specific error commonly occurs when there is an" " issue with the media from which you were installing." " Please try creating the USB stick you were installing" " from again or try installing from a different USB stick." ) raise StopIteration if "SQUASHFS error: Unable to read" in syslog: ui.information( "The system log from your installation contains an error. The" " specific error commonly occurs when there is an issue with the" " media from which you were installing. This can happen when your" " media is dirty or damaged or when you've burned the media at a" " high speed. Please try cleaning the media and or burning new" " media at a lower speed. In the event that you continue to" " encounter these errors it may be an issue with your CD / DVD" " drive." ) raise StopIteration if "Kernel command line" in syslog: install_cmdline = re.search("Kernel command line: (.*)", syslog).group(1) else: install_cmdline = None if install_cmdline: report["InstallCmdLine"] = install_cmdline if "Traceback" not in report: collect_grub = False collect_trace = False if ( "grub-install ran successfully" not in syslog and "grub-installer:" in syslog ): collect_grub = True if "Traceback" in syslog: collect_trace = True if ( report["ProblemType"] != "Bug" and collect_grub or report["ProblemType"] != "Bug" and collect_trace ): duplicate_signature = _prepare_duplicate_signature( syslog, collect_grub, collect_trace ) if duplicate_signature: report["DuplicateSignature"] = duplicate_signature if collect_grub: report["SourcePackage"] = "grub-installer" match = re.search("ubiquity.*Ubiquity (.*)\n", syslog) if match: match = match.group(1) report.setdefault("Tags", "") if match: report["Tags"] += f" ubiquity-{match.split()[0]}" # tag bug reports where people choose to "upgrade" their install of Ubuntu if re.search("UpgradeSystem\\(\\) was called with safe mode", syslog): report["Tags"] += " ubiquity-upgrade" _add_installation_log(report, "UbiquityPartman", "partman") debug_log = "/var/log/installer/debug" debug_mode = False if os.path.exists(debug_log): try: debug_log_fp = open(debug_log, "r", encoding="utf-8") except (OSError, IOError): pass else: with debug_log_fp: for line in debug_log_fp: if line.startswith("debconf (developer)"): debug_mode = True break if debug_mode: response = ui.yesno( "The debug log file from your installation would help us" " a lot but includes the password you used for your user" " when installing Ubuntu. Do you want to include this" " log file?" ) if response is None: raise StopIteration if response: _add_installation_log(report, "UbiquityDebug", "debug") else: _add_installation_log(report, "UbiquityDebug", "debug") _add_installation_log(report, "UbiquityDm", "dm") _add_installation_log(report, "UpstartUbiquity", "ubiquity.log") # add seed name as Tag so we know which image was used cmdline = pathlib.Path("/proc/cmdline").read_text(encoding="utf-8") match = re.search("([^/]+)\\.seed", cmdline) if match: report["Tags"] += " " + match.group(1) _add_installation_log(report, "Casper", "casper.log") _add_installation_log(report, "OemConfigLog", "oem-config.log") if "OemConfigLog" in report: report["Tags"] += " oem-config"