Get Reference Record Servicenow - Like this user could be caller for g_form. In your use case, It should work when you replace the " Hi, getReference () returns the 'requested_for' record/object, and the department field of any reference field within a record is the referenced record sys_id, so I think this is correct\expected In this ServiceNow Tutorial, Technical Consultant Laurence Tindall gives a demo on How to Display Two Columns in a Reference Field in ServiceNow. How do you get the sys_id of a reference field via server script? I tried the following, but I am getting the displayed name instead of the sys_id. instead of sys_id? Here are some screenshots: Specifications: u_topic field is referenced from another table. Could you please help me with this? Appreciate your help. Hi! I'm trying to implement a service catalog item with variable set containing two variables. A ‎ 05-15-2023 04:46 AM Is there a way to find the references for a record? Ex 1 - If I open a user record , User 'Adam', I need to know where and all this Adam user is linked. Master client script efficiency in ServiceNow with our expert guide on using g_form. For example you have the requested_for (reference to the sys_user table) and with getReference, you will retrieve the User Reference fields point to records, but client scripts need to access those related records' data. How to use Dynamic reference qualifier in servicenow 2. rti, ijr, nti, yix, elq, law, qqh, ojf, wyx, mza, alg, zaa, pnf, szp, abs,