Modivcare phone number transportation. We help tens of millions each year access their health care appointments through our non-emergency medical transportation services at Modivcare. Contact Modivcare Mechanicsville Administrative Line – (866) 810-8305 Norton Administrative Line - (866) 809-4620 Reservations Line - (866) 386-8331 Ride Assistance- (866) 246-9979 Modivcare New Jersey Key Telephone Numbers Key Terms: A standing order is a regularly reoccurring (there or more times per week, for 3 or more or more months duration) reservation for transport to a Medicaid billable service. NEMT is the transportation of a Cardinal Care member to a non-emergency Cardinal Care covered service. Modivcare, the state’s medical transportation broker, provides non-emergency medical transportation to NJ FamilyCare clients living anywhere in the state. Modivcare Inc. Passengers should call to request rides two days prior to their appointment. How do I request transportation? Home » How do I request transportation? To arrange or follow up on a request for transportation through the Alliance’s transportation provider, Modivcare, please call Alliance transportation services toll-free at 1-855-891-7171 at least three (3) business days before your appointment. Learn more about transportation services. Modivcare uses language-line interpreter services for all interpretation needs during reservations. For transportation concerns, call the reservation line or the ethics hotline. Eastern, or through the Modivcare Member Portal. Welcome to the Modivcare Member web site for Pennsylvania. If you need interpreter services during the transport, call the number on the back of your Member ID card for assistance. Ask to speak with a supervisor for an ETA or status update. It is suggested that you fax your trip request to save time on the phone and make most efficient use Non-Emergency Transportation As a HomeFirst member, transportation to medical appointments and urgent care centers is available to you at no cost. (Are you able to walk or do you use a wheelchair?) Any special Modivcare New Jersey Key Telephone Numbers Key Terms: A standing order is a regularly reoccurring (there or more times per week, for 3 or more or more months duration) reservation for transport to a Medicaid billable service. com Call by noon at least 2 days before you need the ride. fax # 1-866-779-5242 Reservation number for the deaf or hearing impaired: 1-866-252-1566 Urgent trips and discharges can be called in for the day transportation is needed at any time. Use TripCare for all your transportation needs and consider it done. We bring quality patient transportation, meal delivery, remote patient monitoring, and personal in-home care to homes all across America at Modivcare. * Have you worked for All Metro Healthcare, or Modivcare in the past? * Do you hold a current Certification/License in Home Care? **Please note, a valid NYS PCA or HHA certification is required for this role** NYS Home Care Registry Number (if available, found in the middle of your certificate) * What is your primary mode of transportation? Serving Patients Across All Of West Virginia. Our non-emergency medical transportation supports efficient operations, and helps reduce costs, increase health outcomes and improve the member experience. com or may request authorization by calling 855-397-3604. Learn how to get started and take advantage of our unparalleled support and resources. To reserve a ride: Call ModivCare, formally LogistiCare at 1-855-253-6863. You can also make your reservation online at mymodivcare. TripCare is a platform for scheduling and managing non-emergency medical transportation services quickly and easily. Modivcare formerly LogistiCare – Medicaid Transportation 1-866-569-1902 26877 Northwestern Hwy. It is suggested that you fax your trip request to save time on the telephone and make the most A dedicated Facility Services Department staff, phone and fax numbers are available to book transportation needs received from these medical providers by phone, fax or online on behalf of the members they serve. We have dedicated staff and phone numbers available to book transportation for facilities. ModivCare Solutions (formerly Logisticare), LLC is the statewide Non-Emergency Medical Transportation (NEMT) Broker that is responsible for taking transportation reservations and arranging transportation with a qualified transportation provider Modivcare has a dedicated facility department to handle the transportation needs of nursing homes, hospitals, dialysis, and mental health and substance abuse clinics. You still have access to the same benefits for non-emergency transportation for medical care, only the name has changed. Pacific time, Monday through Friday. The phone number is 855-563-4405. Click, don't call, to schedule your next ride. . ) to ModivCare securely at ncnetwork@modivcare. • Call between 7 a. You must contact ModivCare to schedule your ride at least 3 business days before your medical appointment. When we hear about problems, we investigate and respond quickly. The phone number is 1-866-886-4081 for Medicaid Health Plans and 888-589-6163 for Medicare Health Plans. The phone number is 888-589-6163. Non-emergency transportation includes personal vehicles, taxis, vans, mini-buses, mountain area transports and public transportation. Another option available to facilities for making non-emergency medical transportation reservations is the Facility Web Portal. Members can schedule trips by calling 1-877-659-8420, Monday-Friday from 8 a. Welcome to the Modivcare Facility web site for Illinois. A dedicated staff and phone number is available to book transportation needs from these facilities. Must have a Medicaid ID to book transportation. Hearing-impaired members, call TTY: 866-288-3133. As the largest and most experienced broker of non-emergency medical transportation, we offer outstanding growth opportunities and meaningful collaboration at Modivcare. This coverage is called “non-emergency medical transportation,” because it does not involve a medical emergency. There is a 3 hour window One time reservations can be called into the reservation center, scheduled on the website or a facility can fax a one-time reservation form. m. Call 1-855-563-4403 and be prepared to tell ModivCare the doctor’s name and fax number you would like to complete the required Mobility Evaluation. How can the Facility Department Help? Modivcare maintains a Facility Department dedicated to handling the needs of nursing homes, hospitals, dialysis centers, mental health facilities, and substance abuse clinics. Phone Scheduling If you prefer to request transportation over the phone, you may call the Modivcare Facility Line at 1 (866) 529-2128. Oct 31, 2024 · SFHP is partnering with Modivcare to enhance transportation scheduling and coordination. Visit Modivcare’s site open_in_new for more information about being a transportation provider with Modivcare. Medicaid covers both emergency and non-emergency transportation to and from a medical service with limitations. Please have this information available when you call to reserve your ride: Your first and last name, date of birth and phone number Health care plan and member ID # (you can find this on your health plan card) Name, phone number and address of the clinical provider (Where are you are going for your visit?) Level of service. Members must call at least 72 hours in advance to schedule a ride. and 7 p. At Modivcare, we expect each trip to be completed safely and on time. Urgent trips and discharges can be called in for the day transportation is needed at any time. The Modivcare App makes it easy to book a ride for your doctor visit. Members should dial 911 if an immediate response is needed for emergencies or worsening conditions that threaten life or limb. What type of transportation will I get? Modivcare will ask if you can walk or if you require the use of a wheelchair and will then provide the best type of transportation for your needs. What number should I call for a ride? What type of transportation will I get? Modivcare will ask if you can walk or if you require the use of a wheelchair and will then provide the best type of transportation for your needs. ModivCare will no longer handle these services. –5 p. Ready to drive change in your community? By joining Modivcare’s network of transportation providers, you’ll be part of a mission to ensure everyone has access to essential medical care. Modivcare maintains a staff to resolve any issues when a transportation provider is late or fails to show at the scheduled time. Non-Emergency Medical Transportation (NEMT) for Medicare Advantage Members NEMT Routine Transportation Modivcare Transportation is available to you as a HealthTexas Medicare Advantage patient. Forms and instructions to arrange standing orders and single trips can be found on this site. With the Modivcare App, it’s quick and simple to request transportation from your phone: Request and manage your rides Track your ride live on a map Change or cancel your ride without calling Modivcare Contact your driver and get updates See upcoming trips and ride history Our transportation vendor has changed Aetna Better Health of Virginia is transitioning our transportation benefit vendor from ModivCare to MediDrive, effective April 1, 2026. Welcome to the Modivcare Facility web site for Oregon. The phone number is 866-400-2350. Welcome to the Modivcare Facility web site for West Virginia. Connect with us to learn how we can help transform the way individuals connect to care. We facilitate non-emergency medical transportation to provide greater access to health care for all people, reduce costs, and improve health outcomes. NEMT is not transportation where emergency services are required. The fax number for facility services is 877-637-9079. We want you to be treated with compassion and respect. Alliance provides free non-emergency medical transportation to help you get to and from your appointments for Medicaid-covered care. Call between 7 a. We would like to show you a description here but the site won’t allow us. Transportation to border cities and counties (cities and counties that border Ohio) are permitted if the provider is in the MediGold network. It's fast and easy. Modivcare is leading the transformation to better connect people with care, wherever they are. Currently this site hosts information for members about how to get a ride if they have no other way to get a ride. Created Date 6/24/2023 5:45:11 PM Welcome to the Modivcare Member website for Delaware. All rides covered by Aetna Better Health of Virginia will be managed by MediDrive. The phone number is . For most NEMT operators in 2026, the practical minimum looks like this: If you have questions or comments, feel free to contact one of our team members. The phone number is 866-420-6231. The line is called the “Where’s My Ride”. Modivcare maintains a Facility Department dedicated to handling the needs of nursing homes, hospitals, dialysis centers, mental health facilities, and substance abuse clinics. How to Get Non-Emergency Transportation: Call ModivCare, our transportation provider, at 1-877-685-2415 up to 30 days before your appointment to arrange transportation to and from your appointment. It is suggested that you fax your trip requests in to save time on the phone and make the most efficient use of your time. Modivcare maintains a Facility Department dedicated to handling the needs of nursing homes, hospitals, and dialysis centers. To reserve a ride: • Call ModivCare, formerly LogistiCare at 855-253-6864. Welcome to the Modivcare Member website for Florida. Modivcare maintains a facility department dedicated to handling the needs of nursing homes, hospitals, dialysis, and mental health and substance abuse clinics. is an American social services corporation based in Denver, Colorado, primarily providing non-emergency medical transportation for Medicaid recipients nationwide. Welcome to the Modivcare Member web site for North Carolina. You can reach us via these numbers any time, day or night, 24/7/365. A demand trip is a less frequent, episodic trip. We will help arrange for your ride home. Modivcare maintains a Facility Department dedicated to handling the needs of nursing homes, hospitals, dialysis, mental health and substance abuse clinics. Modivcare has dedicated staff and a phone number available to book transportation for facilities. Modivcare is the transportation vendor for people enrolled in Medicaid or NJ FamilyCare. Prior to the appointment for the Medicaid covered service, you will need to call Modivcare to schedule the transportation. 7 (11 reviews) Unclaimed Medical Transportation, Physical Therapy, Personal Care Services Open Open 24 hours See hours Add photos/videos The Modivcare Member Services Web Portal was designed to help you request and manage your non-emergency trips online – without calling the Modivcare Call Center. Please contact Modivcare at one of the above numbers pertaining to your HealthPlan. A dedicated staff and phone number is available to book transportation reservations from these facilities. • Address and phone number of the place where pickup will be made • Name, address and phone number of the Medicaid provider being seen • Date and time of your appointment • General reason for the appointment If you do not have all of these facts when you call, you may not be able to set up your ride and will have to call us back. If a member needs assistance with a scheduled ride, call 1-877-659-8421. Please call ModivCare at 1-866-412-3778 for help with NEMT. Please check beforehand that your doctor is willing to complete the form for you. Modivcare’s Contact List DOWNLOAD CONTACT LIST (If an extension is unavailable, please use the dial by name directory) Modivcare Administrative Office 7443 Lee Davis Road – 2nd Floor, Suite 200 Mechanicsville, VA 23111 866-810-8305 Mary Eaglesfield Director- Client Services Extension 2631 Terry Hamilton We provide information and forms organized by state for our facility partners at Modivcare. Frequently Asked Questions What What is is the the ModivCare ModivCare Transportation Transportation Help Help Line Line number? number? Welcome to the Modivcare Member web site for New Jersey. The fax number is 866-457-3316. For Cardinal Schedule all your rides with just a few clicks. For Cardinal Out-of-state transportation is approved only if the out-of-state medical service is approved. We are here to listen and help at Modivcare. We serve the most underserved by facilitating non-emergency medical transportation to enable greater access to care, reduce costs and improve health outcomes. Members with the app can book and manage trips from a smartphone. Contact Modivcare Mechanicsville Administrative Line – (866) 810-8305 Norton Administrative Line - (866) 809-4620 Reservations Line - (866) 386-8331 Ride Assistance- (866) 246-9979 We provide information and forms organized by state for our facility partners at Modivcare. When these conflict, you carry the highest limit required by any of them. Sep 9, 2025 · Refer to the table below to arrange for transportation services through Modivcare. Welcome to the Modivcare Facility website for California. Prior to the Medicaid covered service, you will need to call Modivcare to schedule the transportation. For more detailed information on phone numbers, forms, process and frequently asked questions (FAQs), refer to the additional tabs on this site. fax # 1-866-779-5242 Reservation number for the deaf or hearing impaired: 1-866-252-1566 Modivcare is leading the transformation to better connect people with care, wherever they are. Find out how to contact Modivcare for business sales, transportation providers, caregivers, and media inquiries. Hearing-impaired members, call TTY: 1-866-288-3133. The line is called the “Where’s My Ride” line and the phone number to call is 800-435-1034. Modivcare 1. Your Ride Service Company Modivcare leads the nation in making sure Medicare members have safe, on-time transportation to the care they need when it is needed. Mar 15, 2026 · A Florida operator serving ModivCare must simultaneously satisfy AHCA enrollment minimums, ModivCare’s provider manual requirements, and Florida’s state commercial transportation rules. Modivcare has dedicated staff and phone numbers available to schedule transportation needs from facilities. What is the ModivCare Transportation Help Line number? The number is 1-877-714-6885 (TTY: 711) What If My Appointment Is Cancelled, Rescheduled or Running ning Late? Late? Please call the Transportation Help Line immediately and let ModivCare know the change in your schedule, ideally at least one hour before your scheduled pick up time. When scheduling gas reimbursement trips, you will need the name of the person who will be transporting the member as well as their telephone number and mailing address. In Philadelphia County, the MATP program is managed by ModivCare formally LogistiCare Solutions, LLC. Starting December 1, 2024, Modivcare will oversee a network of transportation vendors. State Agencies, Payers, and Health Systems Non-emergency Medical Transportation Personal Care Remote Patient Monitoring Serving Patients Across All Of Oregon. Tired of waiting for someone to help on the phone? You can manage many requests via self service in the chat or connect to a live agent. This is a free service as part of your current health plan as a HealthTexas patient. Providers may request the Account Setup Agreement using the same email address or phone number. This team is available 24/7. Jul 20, 2021 · ModivCare: Transportation provider shall submit a W-9, Account Setup Agreement, and the trip information (run sheet, driver log, etc. Members may call them at 1-866-527-9933 (TTY 1-866-288-3133) to set up a transportation appointment. Just sign up now and you'll always be good to go. Serving Patients Across All Of Illinois. For example, Monday, Wednesday and Friday transport to and from dialysis. If you do not receive a call back or are experiencing excessive hold time, call the Modivcare Escalation Line at 1 (866) 779-0569. To make that happen, it helps to hear from you. Press option 1. This site hosts information that you may find useful in scheduling transportation for members of our clients. ModivCare, formerly LogistiCare, provides non-emergency medical transportation (NEMT). Modivcare has a dedicated facility department to handle the transportation needs of nursing homes, hospitals, dialysis, and mental health and substance abuse clinics. As a Provider, you now have the option to request transportation on behalf of a member online through the TripCare portal or over the phone. A dedicated phone line is available to inquire about the status of their ride. The phone number is 866-527-9945. LogistiCare, the non-emergency medical transportation vendor for NJ FamilyCare members, is now Modivcare. Oct 18, 2024 · Florida Medicaid transportation services make it easy for members to get the care they need with easy and free ways to plan a ride to the doctor. A dedicated phone line is available to call to find out the status of the ride. The phone number is 866-400-8233 To minimize your time on the phone, we suggest that you use the single trip request form Member FAQs How can the Facility Department help? Modivcare maintains a Facility Department dedicated to handling the needs of nursing homes, hospitals, dialysis centers, mental health facilities, and substance abuse clinics. Make a FAQs reservation 1-866-527-9933 Member Reservation Number Vendor Contact Info: Modivcare To schedule a trip for a member, call 1-866-252-1566 or use the Modivcare Provider Portal. If you are a non-emergency transportation provider and interested in providing services to UnitedHealthcare Community Plan members, you can contact Modivcare as follows: Email: ncnetwork@modivcare. Your NEMT services are provided by the State of Delaware through ModivCare. Non-Emergency Medical Transportation Delaware Medicaid members can get non-emergency medical transportation (NEMT) services. We offer transportation services via van rides, bus passes and gas reimbursement to Medicaid recipients. It is suggested that you fax your trip request to save time on the telephone and make the most In the event that a transportation provider is late, Modivcare maintains a staff trained to resolve late arrivals. com Phone: 855-397-3604 Transportation Mileage Reimbursement Trip Log *ModivCare is an independent contractor that arranges and manages non-emergency transportation benefits for select Blue Cross and Blue Shield of Illinois plans. • Interpreter services are available when making a reservation. If you have any concerns about your ride, please let us know right away through our We Care form. The phone number is 877-659-1305. , Suite 211 Southfield, MI 48037 Visit Website Provides transportation to medical appointments for eligible Medicaid beneficiaries who reside in Oakland, Macomb and Wayne counties. To get started, please review the information in this brochure and call your reservation number to schedule transportation. Currently this site hosts information and forms that medical facilities and medical groups can use to schedule transportation for our clients. When scheduling mileage reimbursement trips, you will need the name of the person who will be transporting the member as well as their telephone number, mailing address, and social security number. TripCare's dashboard allows you to manage trip requests, reservations, and know which transportation provider is assigned to each reservation. If you need a ride to your doctor appointments or need emergency transportation, we may cover it. elcvl gtg dvzxlk jfpryvn kexp lgs nuiki dvszn pfg ebgpaw